FAQ
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FAQ-Details
Can only one account be live-streamed on the same platform at a time?
When using the translation earbuds, why can I still hear the original language before translation?
Why does the camera sometimes appear clear and other times blurry?
The green screen chroma key background appears black. How can I adjust it?
Does the live streaming device need to be plugged in to operate?
Why is there no sound when using the translation earbuds in call mode?
How do I enable external audio on the live streaming device?
How large of a video can the live streaming device upload?
The live streaming device prompts for an upgrade. Should I upgrade?
Contact Us
Telephone
+86 158-2945-5388
Location
10F,B#2,Piovan Research Building, No. 5158 Shahe West Road, Nanshan, Shenzhen, China 518055